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  • Where can I find the user manual for BENCHU GROUP switches?
  • Manuals are available for download on the official BENCHU GROUP website.

  • What should I do if I lose access to the switch management interface?
  • Reset the switch to factory settings using the hardware reset button or CLI commands.

  • Does BENCHU GROUP provide training for using their switches?
  • Yes, training sessions or webinars can be arranged upon request.

  • How can I get replacement parts for my switch?
  • Contact BENCHU GROUP’s customer support to order spare parts.

  • What troubleshooting tools are available for BENCHU GROUP switches?
  • Features like diagnostic logs, ping tests, and port monitoring are built into managed switches.

  • Can BENCHU GROUP switches handle 4K video streaming?
  • Yes, switches with high bandwidth and QoS are suitable for 4K video streaming applications.

  • Are BENCHU GROUP switches suitable for IoT deployments?
  • Yes, they are designed to support IoT devices with PoE capabilities and scalability.

  • Do BENCHU GROUP switches support zero-touch provisioning?
  • Select models support zero-touch provisioning for simplified deployment.

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